If you’re in the market for a midsize SUV, the Dodge Journey may have caught your eye.
With its spacious interior, affordable price point, and sleek design, it’s a popular choice for families and commuters alike.
But before you make a purchase, it’s important to consider the reliability of this vehicle and any common concerns you may encounter.
When it comes to reliability, the Dodge Journey has received mixed reviews.
Some drivers report few issues and a smooth driving experience, while others have experienced significant problems with their vehicles.
It’s important to do your research and consider factors such as the model year, mileage, and maintenance history when evaluating the reliability of a specific Journey.
Additionally, understanding common concerns among Dodge Journey owners can help you make an informed decision about whether this is the right SUV for you.
Overview of Dodge Journey Reliability
When it comes to reliability, the Dodge Journey has had a mixed reputation.
While some owners report few issues and are satisfied with their vehicles, others have experienced more frequent problems.
In this section, we’ll take a closer look at the reliability of the Dodge Journey, including ratings, scores, and yearly model improvements.
Reliability Ratings and Scores
According to J.D. Power’s 2023 U.S.
Vehicle Dependability Study, the Dodge Journey ranks below average in terms of reliability among midsize SUVs.
Specifically, it received a score of 2.5 out of 5, which is considered “the rest” category.
This means that the Journey has a higher than average number of problems reported by owners, particularly in the areas of powertrain and interior quality.
However, it’s worth noting that reliability ratings can vary depending on the source.
For example, Consumer Reports gives the Dodge Journey a higher predicted reliability rating of 3 out of 5, which is considered average.
This rating is based on data from a survey of over 400,000 car owners, and takes into account factors such as engine, transmission, and electrical system reliability.
Yearly Model Improvements
Over the years, Dodge has made several improvements to the Journey to address reliability concerns.
For example, the 2023 model year saw updates to the transmission and suspension, as well as the introduction of a new infotainment system.
These changes were aimed at improving overall reliability and addressing some of the common issues reported by owners.
In addition, Dodge offers a 3-year/36,000-mile basic warranty and a 5-year/60,000-mile powertrain warranty on all new Journey models.
This provides some peace of mind for owners who may be concerned about potential reliability issues.
Overall, while the Dodge Journey may not be the most reliable midsize SUV on the market, it does have some redeeming qualities.
With regular maintenance and proper care, it can provide a comfortable and reliable driving experience for many years to come.
Common Concerns and Issues
If you are considering purchasing a Dodge Journey, it is important to be aware of the common concerns and issues that owners have reported.
Here are some of the most common issues that you should be aware of:
Transmission Problems
One of the most common issues reported by Dodge Journey owners is problems with the transmission.
Some owners have reported that the transmission slips, hesitates, or fails completely.
These issues can be costly to repair, and some owners have reported having to replace the entire transmission.
Electrical System Flaws
Another common concern with the Dodge Journey is problems with the electrical system.
Some owners have reported issues with the battery, alternator, and starter.
These issues can cause the vehicle to not start or to stall while driving.
Additionally, some owners have reported issues with the power windows, locks, and mirrors.
Engine Performance Issues
Finally, some Dodge Journey owners have reported issues with the engine performance.
These issues can include rough idling, stalling, and poor acceleration.
Some owners have also reported issues with the engine overheating or consuming oil.
It is important to note that not all Dodge Journey owners will experience these issues, and some owners have reported being very satisfied with their vehicles.
However, if you are considering purchasing a Dodge Journey, it is important to be aware of these common concerns and to have the vehicle inspected by a qualified mechanic before making a purchase.
Is Driving on a Spare Tire a Common Concern for Dodge Journey Owners?
For Dodge Journey owners, driving on a spare tire limits the vehicle’s performance and handling. It’s important to replace it with a regular tire as soon as possible. While using a spare temporarily is okay, extended use can affect safety and stability on the road.
Maintenance and Repair Costs
Average Repair Costs
When it comes to maintenance and repair costs, the Dodge Journey is considered to be an affordable option.
The average repair cost for a Dodge Journey is around $600 per year, which is lower than the repair costs of many other SUVs in its class.
However, it’s important to note that repair costs can vary depending on the specific model year and the severity of the issue.
Cost Comparison with Similar Models
Compared to other midsize SUVs, the Dodge Journey has lower maintenance and repair costs, making it a cost-effective option for those looking for an affordable family vehicle.
For example, the repair costs for a Dodge Journey are lower than those of the Ford Edge, which has an average repair cost of around $800 per year.
Similarly, the repair costs for a Dodge Journey are lower than those of the Nissan Murano, which has an average repair cost of around $700 per year.
It’s important to note that while the Dodge Journey has lower repair costs compared to some of its competitors, it may have higher repair costs than other vehicles in its class.
It’s always a good idea to research and compare the maintenance and repair costs of different vehicles before making a purchase decision.
Owner Satisfaction and Feedback
If you are considering purchasing a Dodge Journey, it is important to know what current owners have to say about their experiences.
In this section, we will take a closer look at consumer reports and reviews, as well as long-term ownership experiences.
Consumer Reports and Reviews
According to Consumer Reports, the Dodge Journey has an overall reliability rating of 2 out of 5, which is below average for its class.
However, it is worth noting that individual owner experiences may vary.
Many owners report that the Journey is a spacious and comfortable vehicle with a smooth ride.
However, there are also a number of common concerns that have been reported.
These include issues with the transmission, electrical system, and engine.
Online reviews from owners are mixed, with some praising the Journey’s affordability and practicality, while others complain about its reliability and fuel efficiency.
It is important to read a variety of reviews and take them with a grain of salt, as individual experiences can vary widely.
Long-Term Ownership Experiences
If you are considering purchasing a Dodge Journey, it is important to consider the long-term ownership experience.
Many owners report that the Journey is a reliable vehicle that is easy to maintain.
However, there are also a number of common concerns that have been reported.
Some owners report issues with the transmission, including slipping and shifting problems.
Electrical issues have also been reported, including problems with the radio and other interior features.
Additionally, some owners report problems with the engine, including stalling and loss of power.
Overall, it is important to carefully consider the potential issues with the Dodge Journey before making a purchase.
While it can be a spacious and comfortable vehicle, it is important to be aware of the potential reliability concerns that have been reported by other owners.
Warranty and Customer Support
When it comes to purchasing a new vehicle, the warranty and customer support are important aspects to consider.
In this section, we will discuss the warranty coverage and support options available for the Dodge Journey.
Factory Warranty Coverage
Dodge offers a standard 3-year/36,000-mile basic warranty and a 5-year/60,000-mile powertrain warranty for the Dodge Journey.
This coverage includes repairs for any defects in materials or workmanship that occur during the warranty period.
Additionally, the warranty includes 24-hour roadside assistance, which covers towing, battery jump-starts, fuel delivery, and lockout assistance.
Extended Warranty Options
If you’re looking for additional coverage beyond the factory warranty, Dodge offers extended warranty options for the Dodge Journey.
These plans can provide coverage for up to 8 years or 125,000 miles, depending on the plan you choose.
These plans can cover a variety of repairs, including engine, transmission, electrical, and more.
It’s important to note that extended warranties can add to the overall cost of the vehicle, so it’s important to carefully consider your options before making a purchase.
Additionally, it’s important to read the terms and conditions of any extended warranty plan to understand what repairs are covered and what exclusions may apply.
In terms of customer support, Dodge offers a variety of resources to help you with any questions or concerns you may have about your Dodge Journey.
This includes an online owner’s manual, a customer service hotline, and a network of authorized dealerships and service centers across the country.
Overall, the warranty and customer support options for the Dodge Journey provide peace of mind for owners and can help ensure that your vehicle is running smoothly for years to come.
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